Koala Insulation Reviews & Customer Testimonials

Koala Insulation of St. Petersburg Reviews

See what our happy customers have to say about their experience with Koala Insulation. Our commitment to quality and customer satisfaction shines through in every project, and we’re proud to share the stories of homeowners and businesses who’ve trusted us to improve their spaces.

Real Reviews from St. Petersburg Customers

Koala Insulation of St. Petersburg place picture
5.0
Based on 154 reviews
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Steve Borgwardt profile picture
Steve Borgwardt
14:13 10 Jun 26
The estimate appointment with Shane went great and was pleasantly surprised at the competitive pricing and ease of applying the Duke rebate.

Andrew and the installation team were great and explained the process and completed the work within an hour for spray in fiberglass insulation

highly recommended!
CJ profile picture
CJ
17:32 13 Apr 26
Shane and his team are excellent. Shane gave us a very competitive quote.
His team did a great job blowing in the insulation to cover all the gaps in the attic. The Duke Energy inspector said they did a very thorough job after completing his inspection.
Our house is now more energy efficient.
Joe Shadel profile picture
Joe Shadel
16:39 05 Feb 26
First, let me say that anyone willing to do this type of work and do it well, the way it is supposed to done, gets 5 stars everyday! Not only did they give us the best price but they also were flexible to work around our schedule. We had to reschedule twice and they didn't give up on us. I would definitely recommend Koala Insulation to anyone needing their services. The technicians made every effort to ensure the insulation went only where it needed to be to prevent the insulation from getting everywhere else in the house and the garage. They even put a barrier up to keep the insulation from blowing into the garage and another around our attic steps. Well done!! Thank you!!
David Collins profile picture
David Collins
21:12 23 Dec 25
I had the attic insulation upgraded to code for my Mom's older condo. The people at Koala were very professional, on time, and on budget from the estimate. They also explained how to save money because we are a Duke electric customer. I recommend them.
Eric Sideri profile picture
Eric Sideri
19:44 13 Dec 25
Koala Insulation exceeded my expectations from beginning to end. I called for an estimate for spray foam insulation on my new home under construction. Shane returned my call, came out to the job site, and provided a quote very quickly. Although I had other estimates scheduled, I had a strong feeling right away that Koala was the right choice.

Once the job was scheduled, I ran into a timing issue due to inspections not being finalized. The team at Koala worked with me and adjusted their schedule to fit my timeline and keep my project moving. I am genuinely grateful for that flexibility.

Lastly, the crew that completed the work was outstanding. The insulation job looks perfect, and the cleanup afterward exceeded my expectations. They left the job site in better condition than I anticipated.

This is a perfect example of a company delivering value well beyond the price. I’m extremely happy I chose Koala Insulation and would highly recommend them.
Tiffany profile picture
Tiffany
19:48 16 Nov 24
Updated review:
Koala Insulation returned today and they were really professional, apologetic, and kind about taking another pass at cleaning the yard and even brought over new shells, which is what covers the ground of my yard, and soil for the plants. I appreciate them making a nice effort to make this situation right!

Previous review:
Koala Insulation was hired to do spray foam insulation at my house two days ago and left a huge mess in my home, my front yard, and garden.

Instead of being able to work today, I spent 3 hours vacuuming, sweeping, and mopping my floors from all the insulation dust that was left everywhere. The front yard is completely covered in a thick layer of insulation dust, including inside the pot of an avocado tree that my family has been growing for 5 years. They also left trash in my front yard — a roll of tape, plastic water bottle, and sheets of plastic wrap.

I was told that Shannon and Andrew were supposed to finish the removal of the insulation, but you can see by these photos that there was a lot left behind.

I’ve tried calling Koala Insulation 5 times today and left a voicemail asking if they intend on cleaning this mess and they won’t answer.

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