Koala Insulation of St. Paul Reviews
See what our happy customers have to say about their experience
with Koala Insulation. Our commitment to quality and customer
satisfaction shines through in every project, and we’re proud to
share the stories of homeowners and businesses who’ve trusted us
to improve their spaces.
Real Reviews from St. Paul Customers
Tim
22:16 01 Jul 26
Everything about my experience was phenomenal, I got my 1979 home updated to modern insulation standards with air sealing and new blown-in insulation. Uriah and Billy were amazing to work with, very friendly and professional. They cleaned up after themselves and achieved a 29% decrease in my ACH50 score from what it was originally, that will likely amount to a pretty nice utility cost savings over time. Also note, they came out on one of the hottest days of the year and made zero complaints about it. I highly recommend them for your insulation projects.
David Cash
17:36 15 Jun 26
Koala removed all my attic insulation and reinstalled new. The staff is awesome they did A great job. I highly recommend Koala Insulation.
Peter Ainslie
01:12 26 Feb 26
The team at Koala are fantastic! The job was done in a timely manner. The crew I had were great! Very friendly and knowledgeable of what needed to be done and why things were done in a specific way. I shopped around and had several other bids for the work but these guys had a great reputation via Google Reviews and the price was pretty good too! Thanks to Carlos for helping fix a problem we had on the fly with little issue. I would highly recommend Koala Insulation for your insulation needs!
M Wafflespork
17:58 16 Dec 25
I like to think a company is best judged not by when everything goes perfectly, but when there are issues. Everyone makes mistakes, miscommunications occur - it's impossible to *always* create a perfect experience. How we choose to react to those instances speaks to our merit.
Koala insulation came to re-insulate my attic. Before the job, they had told me we couldn't be present while spraying due to fume risk, but otherwise we should be fine. When they were finishing up for the day, one of them made a comment to my roommate that was slightly misconstrued about the safety of being there.
I had assumed I would recieve a message from them when they finished foe the day - they had let me know theyd text me when the job was *done* done, which wouldn't be for another day. So suddenly I found myself with my roommate (very reasonably) worried it might not be safe to go inside, after hours when no one was working to clarify. Not gonna lie, I was *extremely* angry.
Thankfully, their automated system caught that I had a sensitive concern, and forwarded it to the person in charge. He called me directly, answered all my questions in detail, and confirmed we were safe to go in. Just a miscommunication, and one he took extremely seriously given the nature of the comcern it caused. I cannot tell you how much I appreciate how seriously they took that concern, rather than brushing it off or getting back to me the next day.
All in all, they did a phenomenal job and were professional, courteous, and way faster than I expected. Cannot reccomend them highly enough.
Koala insulation came to re-insulate my attic. Before the job, they had told me we couldn't be present while spraying due to fume risk, but otherwise we should be fine. When they were finishing up for the day, one of them made a comment to my roommate that was slightly misconstrued about the safety of being there.
I had assumed I would recieve a message from them when they finished foe the day - they had let me know theyd text me when the job was *done* done, which wouldn't be for another day. So suddenly I found myself with my roommate (very reasonably) worried it might not be safe to go inside, after hours when no one was working to clarify. Not gonna lie, I was *extremely* angry.
Thankfully, their automated system caught that I had a sensitive concern, and forwarded it to the person in charge. He called me directly, answered all my questions in detail, and confirmed we were safe to go in. Just a miscommunication, and one he took extremely seriously given the nature of the comcern it caused. I cannot tell you how much I appreciate how seriously they took that concern, rather than brushing it off or getting back to me the next day.
All in all, they did a phenomenal job and were professional, courteous, and way faster than I expected. Cannot reccomend them highly enough.
Michael Cheng
14:41 27 Oct 25
They re-insulated our crawl space under our dining room. From the appointment with Jon to getting an estimate and Uriah and his team to install was smooth and seamless. Jon was very responsive and answered any questions we had quickly. He also provided options for the work if cost was a concern. We felt their price was fair and reasonable and proceeded with the full crawl space.
Uriah and one other came to install the insulation. I didn’t get his partners name, but they worked quickly and efficiently. Finished everything in a couple of hours and there was virtually no mess left. We had concerns about the dust that might be created by removing the old insulation, but they sealed the opening and there was no dust at all. Bagged up all of the old insulation and sprayed the new.
We would recommend Koala for any of your insulation needs! They are also one of the few insulation installers who do crawl spaces on top of everything else.
Uriah and one other came to install the insulation. I didn’t get his partners name, but they worked quickly and efficiently. Finished everything in a couple of hours and there was virtually no mess left. We had concerns about the dust that might be created by removing the old insulation, but they sealed the opening and there was no dust at all. Bagged up all of the old insulation and sprayed the new.
We would recommend Koala for any of your insulation needs! They are also one of the few insulation installers who do crawl spaces on top of everything else.
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