From start to finish, this was a good experience. On 3/30/26, I called and left a message for Koala Insulation, inquiring about getting some additional insulation blown into my attic. Eight minutes later a very pleasant woman called me back and scheduled me for an estimate.
On 4/2, right on time, a salesman arrived and gave me a fair estimate. They even sent a text saying he’s on his way, with a tracker showing exactly where he was at any time. I really appreciated not having to guess if or when he’d actually show up.
After climbing around in my attic and taking photos to show me, he gave me a quote with two options. I chose to go with the thicker, roughly $2,300 R-30 option because my original attic insulation was roughly 4 inches, and it was only a $400 difference between that and the R-19 option. I accepted on the spot and was scheduled for 4/15.
On the designated date a crew of three arrived on time, and in a few hours, they were finished and cleaned up. Everyone was friendly, very professional, focused on their work, and seemed to love their jobs. They took before and after photos for me, which included measuring tapes showing the new depth at 15".
Being the geek that I am, I own an expensive thermal camera. I had checked before this additional insulation and found lots of super-hot spots in my ceilings where insulation was either very thin or completely missing. After the install, my ceiling temps are much lower, and there are none of those much hotter spots.
It’s only been a few days, but I can already tell that my A/C system is running less often. That means lower electric bills and less wear and tear on my A/C unit. If possible, I'll come back and update this review in a few months after I see just how much per month I'm saving. It will probably take two or three years to break even on my electric bills, but I’m happy and highly recommend Koala.
I hope this helps!