Koala Insulation Reviews & Customer Testimonials

Koala Insulation of North Broward & Boca Reviews

See what our happy customers have to say about their experience with Koala Insulation. Our commitment to quality and customer satisfaction shines through in every project, and we’re proud to share the stories of homeowners and businesses who’ve trusted us to improve their spaces.

Real Reviews from North Broward & Boca Customers

Koala Insulation of North Broward & Boca place picture
5.0
Based on 383 reviews
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Beverly Griffis profile picture
Beverly Griffis
19:23 11 Sep 26
Great company. Vaughn came out to give me an estimate. My house has been 85 degrees during the summer since I bought the home in 2002. We replaced windows and doors, upsized the AC unit and still no change with an electric bill close to $500. He promised the solution at a great price. Today Luis and Courtney came out to do the install. They were super friendly and polite. Made no mess. Explained the entire process. The house was already quiter before they even finished. Sent photos through the whole job. AND for the first time in 25 years my house is 75 degrees in the summer! And the AC shut off so electric bill will certainly be lower. I can't thank you guys enough.
Oscar Silva profile picture
Oscar Silva
21:06 30 Aug 26
From beginning to end, my experience with Koala Insulation was very professional. They were punctual, knowledgeable, and kept everything clean throughout the process.

Before choosing Koala, I requested quotes from two other companies. What made Koala stand out was that they offered an in-person inspection before providing the final quote. The other companies simply gave me a price based on the square footage of the house and made assumptions about the rest. I really appreciated that Koala took the time to inspect the property, understand what actually needed to be done, answer all my questions, and recommend the right solution.

Price was also very important to me, and they were willing to work with me on the quote, which was one of the main reasons I decided to move forward with them.

Joel and Fabian were my technicians, and they did an excellent job. They showed up on time, were very professional, and provided me with pictures and videos throughout the process, along with their recommendations and explanations of the work being done.

I decided to go with spray foam insulation because it made the most sense for my home, but they also provided me with an option for blown-in fiberglass so I could compare both solutions.

Based on my experience, I would definitely recommend Koala Insulation to my friends and family. I especially appreciated the way they handled the entire process and made me feel comfortable and informed from beginning to end.
Rob V profile picture
Rob V
16:04 26 Aug 26
I spoke with the installers as they arrived, I had some deck board for storage and asked if a tip would incentivise them to remove the insulation underneath of the boards. They said yes, I gave them $50.

I return home from work and my wife advised that the ceiling fan and light doesn't work after they had completed the install. I chased down the power line and find the connection, easy fix. I noticed some items that penetrate the drywall, they are not sealed. I called the next morning to confirm that they are to seal everything.

I spoke with a gentleman who asked me to text pictures of what I had seen at that time. I did. He advised he would send someone back out, I advised that no one from his company would return. How could I trust someone else to do the job that his trusted employees should've done the first time.

I paid the quoted price, and received a job that did not match my quoted work. Keep the full price I paid, I have time to share my experiences with our community. I will hire another contractor to find the deficiencies, I'll forward over the invoice.
Marcelo Ramirez profile picture
Marcelo Ramirez
17:44 19 Aug 26
Great service. Professional staff. The team is very honest, credible and diligent. I highly recommend calling Koala Insulation if you need an attic inspection performed with integrity and high attention to detail.
Ryan Schultz profile picture
Ryan Schultz
14:57 27 Jul 26
I am really impressed by the Koala team! They were on time, did a great job, cleaned up thoroughly all with a friendly team and a fair price. My house is much more comfortable and my bills are lower. Thank you Koala! Highly recommended.
Viviana profile picture
Viviana
14:57 30 Jun 26
We recently used Koala Insulation, and the entire experience was fantastic from start to finish. The team was incredibly professional, punctual, and knowledgeable. They took the time to explain our options clearly and gave us a transparent estimate with zero pressure.

During the actual service, the crew was fantastic. They were efficient, respectful of our home, and did a phenomenal job. My technician was Luis or Louis, excellent!
Maria Tumino profile picture
Maria Tumino
17:00 14 Nov 25
Koala insulation came out this morning. They did a great job! Joel and Luis were professional and they worked really well together. Thank you guys for adding insulation. Before and after. I've had several neighbors in my neighborhood use them. I would recommend them a they actually come out to see what's in the attic and give you a quote. Where some other companies just give you a quote based on square footage and don't see what's up there. Everyone of my neighbors who used Koala had seen improvement with Utility bill and Temps in home. Check them out. Everyone I dealt with was very helpful and returned phone calls and followed up on a timely fashion. Definitely would recommend giving them a call.
Dino D profile picture
Dino D
10:09 13 Sep 25
I found koala through the FPL list of approved contractors for home insulation. They were always professional, timely, and easy to work with. Sean was helpful and understanding in coordinating all the work. Victoria was super patient and nice in dealing with my many calls while getting the job accomplished. Luis and Lou were incredible with installing the insulation, they worked quickly and efficiently. For the job to be done I needed another access point and luckily they were able to help me by introducing me to Sam, who came in and quickly cut a hole and resealed it for me. I would definitely recommend to a friend or anyone. Incredible work!

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