Koala Insulation of Hickory Reviews
See what our happy customers have to say about their experience
with Koala Insulation. Our commitment to quality and customer
satisfaction shines through in every project, and we’re proud to
share the stories of homeowners and businesses who’ve trusted us
to improve their spaces.
Real Reviews from Hickory Customers
Julie Lawing
14:53 20 Jul 26
Brent’s team put spray foam insulation in our attic and we couldn’t be more pleased. They were very professional and did an excellent job. The temperature in the attic has dropped significantly allowing us to use the space for all kinds of storage and even an occasional workout on the rowing machine. 👍
Stirling Gardner
21:29 29 Jun 26
Phenomenal experience. Brent gave us a quote and answered all of our questions… in fact, we ended up calling him 4 or 5 times because we kept having more questions.
When we finally told him we were ready, his crew came out two days later and knocked the job out. They examined everything to us and set us up for inspection.
We loved them so much, my wife’s parents got an estimate for their house nearby.
When we finally told him we were ready, his crew came out two days later and knocked the job out. They examined everything to us and set us up for inspection.
We loved them so much, my wife’s parents got an estimate for their house nearby.
Wendy Weicht
23:00 02 Jun 26
I got closed cell spray foam installed in my 28x56, 2 room metal garage, 7 walls and roof.
Pricing was better than others i had gotten quotes from.
I got to be honest here, I was afraid I wouldnt be happy with it. I figured I would again purchase something and it would be, excuse my french, half assed. Lol.
I have never hired anyone that was able to complete the job hired for and do it correctly.
I had myself set up to be disappointed and im not.
I think they did a great job.
I would recommend them to anyone needing this type of work done.
Pricing was better than others i had gotten quotes from.
I got to be honest here, I was afraid I wouldnt be happy with it. I figured I would again purchase something and it would be, excuse my french, half assed. Lol.
I have never hired anyone that was able to complete the job hired for and do it correctly.
I had myself set up to be disappointed and im not.
I think they did a great job.
I would recommend them to anyone needing this type of work done.
Peter Kapetanakis
18:37 16 May 26
Contract agreed and deposit paid on Dec. 18th. Communication was lack-luster and I was frequently ghosted. A request for a refund in March was what got my existing insulation removed. Removal occurred on March 25th. I was told I would get a call next day to schedule spray foam insulation. But I was ghosted again. Threat of another installer got spray insulation installed in May. Spray foam insulation installed on May 8th. Rep came back on May 12th for final clean up. Six months to get this done. The service experience was not what was expected. Based on level of communication and length of time to complete, I do not recommend. As for the spray foam insulation itself. A week in and I already feel a difference in the house. I would recommend to anyone to change from the blown in or bat insulation to the spray foam insulation. But I would recommend a different installer.
Brianna Eller
15:57 07 Aug 25
Brent and the team at Koala provided excellent service from start to finish! They were fast, friendly, and professional. Pricing was very reasonable, and the whole process was smooth and efficient. Highly recommend Koala for anyone needing insulation work!
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