Testimonials
See what our happy customers have to say about their experience
with Koala Insulation. Our commitment to quality and customer
satisfaction shines through in every project, and we’re proud to
share the stories of homeowners and businesses who’ve trusted us
to improve their spaces.
We had a great experience! Dylan and Paul were very professional, keeping me updated as they worked. They took pictures to show me the depth of the new insulation and baffles in our attic. They were both very personable and were great with our dog too! Thank you guys!
Was driving to the new olive garden in battle creek and was almost rearended by 1 of the trucks from this company working on the new texas roadhouse. I drove over there to ask if they had a problem and why they were driving so recklessly and everyone acted like they didn't speak English. Very poor professionals if you ask me. Your driving a company truck for god sake that has the name and business number right on it. Hope someone gets a good talking to. And from someone who does hvac I will never use this company because of this incident of immaturity.
Had Koala Insulation come out to do foam insulation. After checking things over, I noticed they had missed a few spots—but they were super quick to respond and promptly scheduled to come back out to fix it. I appreciated how easy they were to work with and that they stood behind their work. I actually ended up hiring them again to add blown-in insulation while they were there the second time. Overall, great experience and I’d definitely recommend them!
Beesham arrived in time and started working immediately. The task took most of the day, but he and his helper kept working on it until it was done.So far, I am completely satisfied with their work and hope that, over time, this will attic insulation removal, disinfect and replacement project will prove a wise investment.Koala Insulation has done an excellent job at a fair price and I highly recommend them.
Koala just did insulation for me. They did the attic and the walls. They ended up blowing a ton of insulation into my house from under my kitchen sink and don't want to take any responsibility for it. I have COPD and Emphysema and they didn't care that I couldn't breathe and was high anxiety and stressed about it. It caused a flare up where I had to be on additional meds for several days, and I 'm still not ok. I then had to pay someone to clean it up (even though they kept telling me they'd clean it up beautiful - they definitely did not). I asked them to pay my cleaner ($100) because I shouldn't have to and they argued with me and haven't contacted me since.
Dylan and Vinny were awesome! Polite, courteous, quick and professional. They explained the steps they were taking before starting and kept us updated throughout the day. Highly recommend them, even though it was a really cold and snowy day they had smiles on the whole time
Koala Insulation did a nice job updating the insulation in our home. They responded to my initial inquiry quickly, explained the process thoroughly, and did an efficient job with the insulation. We were very pleased with the entire process from start to finish.
The team did a great job in the attic with interior attic repairs, material removal, and reinstallation of insulation, as well as good preparation and clean-up. They crew was well staffed so no one person had to do all the work. All of their charges were shared with me before the work began.
The team and manager were both quick and professional. I would recommend Koala insulation to anyone in the area.
Koala made the entire process so easy. Working with Chaz throughout the process to the awesome service received from the service techs Vinnie and Corbin and the experience was phenomenal. Great customer service, friendly , thorough and willing to answer questions. I recommend Koala to anyone and will use them moving forward for any insulation needs. Thank you
Thank-you for the job well done! All the guys were friendly and nice.The house is noticeably warmer and outside noise is hardly noticed.The only thing that should of been better was the cleaning up. The inside of garage is very dirty.
We used koala to get new insulation blown into our attic space. They finished quickly however, our entire upstairs was caked in a layer of dust. No warning was given about how much dust would end up in the area nor was any dust protection used. In the end we reached out to koala and they came back to vacuum and dust. I'm still ending up having to wash all of my clothes, remove everything in my room and wipe everything down as there is dust in every crevice. I also had to relocate my parrot for the night so I could clean his living space as it was dangerous to keep him home. The people we interacted with where kind and tried to remedy the situation but at the end of the day I am still having to spend a good chunk of my day cleaning up after their service.
Corbin, Dylan and Brian did a fantastic job with insulating my attic and basement. They were knowledgeable, friendly, efficient, clean and worked quietly while I was working at home. Thank you so much!!
I would highly recommend Koala Insulation. They installed a couple of bath fans, air sealed our attic, added blown in insulation in our attic, and spray foamed insulation along most of our accessible rim joists in our basement. They also removed and replaced ceiling drywall in the basement for acces to some of the rim joists. We prepped for their arrival by moving furniture and they were in and out in a single day, only 5-6 hrs! The crew was top notch! They were very respectful of our property, friendly and professional. They exceeded my expectations in all aspects of their work and service, answering all of my questions and especially removing and replacing the ceiling drywall. The crew seemed to enjoy their work and have an awesome teamwork system the owner should be very proud of. I'm very happy working with them, excellent service and quality of work.
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