Koala Insulation of Dallas Reviews
See what our happy customers have to say about their experience
with Koala Insulation. Our commitment to quality and customer
satisfaction shines through in every project, and we’re proud to
share the stories of homeowners and businesses who’ve trusted us
to improve their spaces.
Real Reviews from Dallas Customers
Amy Browne
18:42 06 Aug 26
Charlie with Koala Insulation helped us troubleshoot and identify solutions to our very hot attic and upstairs. He came out quickly to evaluate our ventilation, insulation, consulted on HVAC contribution and made recommendations with several tiers. We insulated our attic space and his crew was on time, efficient, professional and WOW what a difference the insulation has made. When we were still having heat issues a few days later, Charlie came back out to investigate and double check that nothing was compromised in the attic. It was a HVAC issue.
There is an attention to detail and customer care that was just outstanding. I highly recommend Koala Insulation of Dallas and was taken care of from the first call to the completion of the job. Thank you!
There is an attention to detail and customer care that was just outstanding. I highly recommend Koala Insulation of Dallas and was taken care of from the first call to the completion of the job. Thank you!
Heather Malek
19:59 15 Jul 26
I can't say enough great things about Koala Insulation of Dallas. I chose their company after reviewing other bids and I am so glad I did. I hired them to improve my son and daughter-in-law's attic after they had just brought their newborn home from the hospital. Their home would never cool down, and the air conditioner seemed to run nonstop. They desperately needed a solution to make their home more comfortable.
Koala Insulation of Dallas added new attic insulation, installed two solar attic fans, sealed the attic door and other areas where air was escaping, and repaired all of the exhaust fans throughout the home. From the very first phone call to schedule the estimate through the completion of the project, everything was easy, organized, and completely hassle free.
The crew was punctual, professional, knowledgeable, and took the time to explain everything they were doing. They treated their home with care and left everything clean when they finished.
The best part? My son and daughter-in-law noticed a difference the very first evening after the work was completed. Their home was noticeably cooler, and the air conditioner was no longer running constantly. It was such a relief knowing they could enjoy a more comfortable home with my precious grandbaby.
The quality of the work, the expertise of their team, and the fair pricing exceeded all of my expectations. If you're considering improving your attic insulation or making your home more energy efficient, I highly recommend Koala Insulation of Dallas. You'll be so glad you chose them!
To the Koala team: I cannot thank you enough! It was such a pleasure working with you all! I appreciate you all so much!
Koala Insulation of Dallas added new attic insulation, installed two solar attic fans, sealed the attic door and other areas where air was escaping, and repaired all of the exhaust fans throughout the home. From the very first phone call to schedule the estimate through the completion of the project, everything was easy, organized, and completely hassle free.
The crew was punctual, professional, knowledgeable, and took the time to explain everything they were doing. They treated their home with care and left everything clean when they finished.
The best part? My son and daughter-in-law noticed a difference the very first evening after the work was completed. Their home was noticeably cooler, and the air conditioner was no longer running constantly. It was such a relief knowing they could enjoy a more comfortable home with my precious grandbaby.
The quality of the work, the expertise of their team, and the fair pricing exceeded all of my expectations. If you're considering improving your attic insulation or making your home more energy efficient, I highly recommend Koala Insulation of Dallas. You'll be so glad you chose them!
To the Koala team: I cannot thank you enough! It was such a pleasure working with you all! I appreciate you all so much!
Jason Vasilas
17:45 08 Jun 26
Gil and Koala were great to work with. Amazing great customer service -- thoughtful assessment and very accommodating with the scheduling, as I needed the job to be conducted across two different days. Very pleased with the the new insulation and overall end result. Thank you!
Geoff Price
00:33 23 Apr 26
I really wanted to give Koala Insulation of Dallas a strong review because the initial experience was solid. The sales process was smooth, expectations were clearly set, and the installation crew was professional and easy to work with. Unfortunately, that's where the positive experience ended. I originally brought them in to address major temperature differences in two rooms. I was told there was a gap in insulation and that spray-in insulation would resolve the issue. Based on that guidance, I moved forward. The problem wasn't fixed. Since then, I've spent the past two months trying to get a response. I was told they would look into other potential causes, but I've received little to no follow-up despite multiple attempts. That's the biggest issue here, once the job was completed and payment was made, communication dropped off entirely. I don't expect every solution to work perfectly the first time, but I do expect a company to stand behind their recommendation and stay engaged.
Caryn Montague
12:32 23 Oct 25
Koala did an amazing job spraying insulation under my house. They were on time and completed the work on time. They also followed my instructions on plumbing areas that I did not want the spray foam on. Plus they were the best on price and I got a bunch of estimates. I would highly recommend them.
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