Koala Insulation of Greater Ann Arbor & Brighton Reviews
See what our happy customers have to say about their experience
with Koala Insulation. Our commitment to quality and customer
satisfaction shines through in every project, and we’re proud to
share the stories of homeowners and businesses who’ve trusted us
to improve their spaces.
Real Reviews from Greater Ann Arbor & Brighton Customers
Alan Hamilton
18:56 07 Aug 25
I had a great experience working with Koala Insulation to get a quote from them for a client of ours who was looking to complete a home addition. The owner Greg communicated every step with ease and the amount of description that was put into the proposal was very impressive. You know what you're getting and how they intend to complete the installation. If you're in search of a company that you can trust that won't leave you wondering, I strongly suggest contacting Koala. You won't be disappointed!
Jessica Knight
20:16 06 Jun 25
UPDATE 3: Koala Insulation of Greater Ann Arbor and Brighton fixed the problem I shared in the review below, and I'm very happy with the work they did. I appreciate how communicative Greg and Bob were, and how they took care of me as a valued customer. I highly recommend Koala Insulation of Greater Ann Arbor and Brighton and am updating my rating to reflect the great service I received from Greg and Bob.
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This is an update from a review of Koala of Mid-Michigan. I made when I had my new insulation installed in summer 2024. I paid for R-38 cellulose for my attic. An independent attic inspector recently went into my attic and said this is worst, lumpiest insulation job he’s ever seen. He said I did not get R-38 like I paid for, because it’s not evenly 10 inches of insulation all across the attic.
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This is an update from a review of Koala of Mid-Michigan. I made when I had my new insulation installed in summer 2024. I paid for R-38 cellulose for my attic. An independent attic inspector recently went into my attic and said this is worst, lumpiest insulation job he’s ever seen. He said I did not get R-38 like I paid for, because it’s not evenly 10 inches of insulation all across the attic.
Debra Lucas
20:05 29 Apr 24
I recently used Koala Insulation for my home in Ann Arbor, and I couldn't be happier with the service. The team was professional, efficient, and the results were fantastic. Highly recommend them for anyone looking to improve their home's insulation!
Dearonne Bethea
18:27 26 Jul 23
I recently had the pleasure of working with Koala Insulation of Ann Arbor and East Lansing, MI, and I couldn't be happier with the experience and results!
From the very beginning, their team displayed the utmost professionalism and knowledge. They were prompt in responding to my inquiry and scheduled a convenient time for a comprehensive assessment of my home's insulation needs.
The insulation specialists who visited my property were friendly, courteous, and took the time to explain the entire process in detail. They conducted a thorough evaluation, identifying areas that needed improvement and offering tailored solutions to maximize energy efficiency and comfort.
When it came to the actual insulation installation, the crew arrived on time and worked diligently to ensure a top-notch job. They were respectful of my property, left the workspace spotless, and completed the project within the agreed-upon timeframe.
Since the insulation upgrade, I have noticed a significant improvement in both the temperature consistency and reduced energy bills. My home feels cozier, and I'm delighted to know that I'm contributing to a more sustainable environment.
I highly recommend Koala Insulation to anyone in need of insulation services in Ann Arbor and East Lansing. Their expertise, reliability, and commitment to customer satisfaction are truly impressive. Thank you, Koala Insulation, for a job well done!
From the very beginning, their team displayed the utmost professionalism and knowledge. They were prompt in responding to my inquiry and scheduled a convenient time for a comprehensive assessment of my home's insulation needs.
The insulation specialists who visited my property were friendly, courteous, and took the time to explain the entire process in detail. They conducted a thorough evaluation, identifying areas that needed improvement and offering tailored solutions to maximize energy efficiency and comfort.
When it came to the actual insulation installation, the crew arrived on time and worked diligently to ensure a top-notch job. They were respectful of my property, left the workspace spotless, and completed the project within the agreed-upon timeframe.
Since the insulation upgrade, I have noticed a significant improvement in both the temperature consistency and reduced energy bills. My home feels cozier, and I'm delighted to know that I'm contributing to a more sustainable environment.
I highly recommend Koala Insulation to anyone in need of insulation services in Ann Arbor and East Lansing. Their expertise, reliability, and commitment to customer satisfaction are truly impressive. Thank you, Koala Insulation, for a job well done!
Navy Surface Warrior
14:38 26 Jul 23
Exceptional Service and Quality Insulation!
I recently had the pleasure of working with Koala Insulation in Ann Arbor, Michigan, and I can confidently say they exceeded my expectations in every aspect. From the moment I reached out for a quote to the completion of the project, the team demonstrated professionalism, efficiency, and top-notch customer service.
The insulation specialists were highly skilled and knowledgeable, taking the time to explain the process and recommending the best solutions for my home. They were punctual, respectful of my property, and ensured that the job was completed to perfection.
Not only did Koala Insulation enhance the energy efficiency of my home, but they also left the area immaculate after their work was done. The difference in comfort and reduced energy bills have been noticeable since the installation.
I wholeheartedly recommend Koala Insulation to anyone in need of insulation services in the Ann Arbor area. Their expertise, friendliness, and commitment to customer satisfaction are truly commendable. Without a doubt, a five-star experience!
I recently had the pleasure of working with Koala Insulation in Ann Arbor, Michigan, and I can confidently say they exceeded my expectations in every aspect. From the moment I reached out for a quote to the completion of the project, the team demonstrated professionalism, efficiency, and top-notch customer service.
The insulation specialists were highly skilled and knowledgeable, taking the time to explain the process and recommending the best solutions for my home. They were punctual, respectful of my property, and ensured that the job was completed to perfection.
Not only did Koala Insulation enhance the energy efficiency of my home, but they also left the area immaculate after their work was done. The difference in comfort and reduced energy bills have been noticeable since the installation.
I wholeheartedly recommend Koala Insulation to anyone in need of insulation services in the Ann Arbor area. Their expertise, friendliness, and commitment to customer satisfaction are truly commendable. Without a doubt, a five-star experience!
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