Koala Insulation Reviews & Customer Testimonials

Koala Insulation of South Miami Reviews

See what our happy customers have to say about their experience with Koala Insulation. Our commitment to quality and customer satisfaction shines through in every project, and we’re proud to share the stories of homeowners and businesses who’ve trusted us to improve their spaces.

Real Reviews from South Miami Customers

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5.0
Based on 546 reviews
powered by Google
We had an outstanding experience with Koala Insulation! Celso and his team did an amazing job removing our old insulation and installing spray foam insulation in the attic.
They worked quickly, professionally, and paid close attention to every detail. What impressed us the most was how clean and organized they left everything. When they finished, it honestly looked like they had never even been there!
Celso was knowledgeable, courteous, and made the entire process smooth from start to finish. We are extremely happy with the results and the quality of their work.
100% recommend Koala Insulation if you're looking for a professional, reliable, and hardworking team.
Ian Ramirez profile picture
Ian Ramirez
20:14 14 Apr 26
I called Koala after a prior company scheduled an appointment with me and decided not to show up.

Koala was very efficient, and knowledgeable. They provided excellent customer service, along with photos and steps taken along the way.

They left my home as clean as it was before they got there, and that is due to their great attention to detail and professionalism.

Even though I lived further than their usual area. They accommodated us with open arms and took on the job.

We are very appreciate of the job they did for us and highly recommend them to anyone looking for an efficient and reliable insulation company.
mike - profile picture
mike -
17:24 04 Mar 26
Koala of South Miami, awesome from start to finish. Jose from sales was honest with no up sale and explained everything well. From what type of insulation and “why” in my case. Why not to use the more expensive one.The price was great compared to the two other quotes I received. Eislen from the office was attentive and very helpful. They sent two guys to spray, they were also great. This was for an outdoor terrace 54’x16’. I would definitely recommend koala of South Miami.
Michelle O'Brien profile picture
Michelle O'Brien
16:51 04 Mar 26
Koala’s team did a great job removing and replacing my home’s insulation. The team was very efficient and kept the work areas clean. The options were presented clearly, and the office communicated well. I immediately noticed the difference with the efficiency of my home’s air-conditioning when they completed the work.
Franklin Pacheco profile picture
Franklin Pacheco
00:32 25 Nov 25
I recently had Koala Insulation handle the removal and replacement of our attic insulation, and I couldn’t be more pleased. They completed the entire job in a single day, which was impressive in itself.

Not only did they remove all the old insulation thoroughly and clean the attic properly before installing the new insulation, but they also took exceptional care of our home. They laid down protective coverings over all the furniture and floors, and once they were finished, they cleaned up so well it was like they were never there.

I’ve done a lot of work on my home, but I’ve never had a company treat my belongings and house with such respect and care. I’m extremely pleased with their service and I’ve attached a few photos of the process to show just how thorough they were.
Rene Araujo profile picture
Rene Araujo
01:17 08 Oct 25
Koala Insulation of South Miami was honestly awesome! Jose came out to give the estimate, and he was super knowledgeable—he walked me through every detail of the scope of work and also pointed out suggestions based on the actual state of my attic. Really appreciated how thoughtful he was.
I had other companies quote the job, but none came close to the professionalism and price that Koala offered.

Monica communicated with me
scheduling the appointment so easy; she kept me updated and answered all my questions quickly.
When it came time for the job, Sebastian and his crew did fantastic work. They made sure to protect my kitchen floors and walls before starting on the removal, and Sebastian kept me updated the whole time. He also helped me fix a bathroom vent issue—no more water dripping, thanks to his expertise. Throughout the day, their project manager Paul stopped by a couple of times to check things out, which was a nice touch.
They arrived right around 9:30am and wrapped everything up by 4:30pm, leaving the place spotless and even mopping before heading out. The whole team was friendly, professional, and super efficient! Highly recommend Koala Insulation of South Miami if you need insulation work done.

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