Koala Insulation of North San Antonio Reviews
See what our happy customers have to say about their experience
with Koala Insulation. Our commitment to quality and customer
satisfaction shines through in every project, and we’re proud to
share the stories of homeowners and businesses who’ve trusted us
to improve their spaces.
Real Reviews from North San Antonio Customers
Jason & Katie Morris
13:18 14 Apr 26
We were impressed by the owner who came and did our consultation and estimate. The price was fair, but what sold us was his honesty. He did not try to over sell with a radiant barrier, which all the other companies tried. He was honest of what our expectations should be regarding energy cost savings with a house with solar.
The day of insulation was easy. They arrived on time and were done within 2 hours. No mess or disruption to us.
The day of insulation was easy. They arrived on time and were done within 2 hours. No mess or disruption to us.
Matt Schipper
20:21 07 Dec 23
Great company to work with. They were very comparably priced against other companies, but what led me to using them was their great reviews on Google. Andrew was very attentive and came out to measure the project ahead of install date and answered any and all of our questions. The crew that came out to spray foam, and blow in the insulation was professional and very speedy. I would highly recommend this company to my family and friends. A+ job!
Andrea Gonzales
23:27 08 Feb 22
Contacted Christian to come out to see what our attic needed because the house was getting cold quick. Came out quick and on time and their team found multiple spots that were severely low.I was able to schedule the job the same week and they came out and did a great job. Even vacuumed the carpet afterwards 10/10 would recommend. Thank you!
Don D
16:21 01 Nov 21
Excellent
First of all, I rarely do recommendations, testimonials, or surveys. I figure if I pay for a job or product why should I give out free advertising!! So why now? I was really impressed with every aspect of the Koala process. Great attention to detail, on-time installation, extremely knowledge about the installation of insulation products and related trades. They even found that my dryer vent was not properly installed and they repaired it without any additional charge. Clothes dryer lint was blowing into my attic for 8 years. I really chose Koala because they were the only insulation company that I got quotes from that would apply foam pipe insulation on the water pipes in my attic. Having grown up in North Texas all the water pipes were under the house or in the slab. When I moved to San Antonio my builder told me that it was NOT a problem to have water pipes in the attic under insulation. WRONG!! I even paid extra to have all the pipes insulated with foam pipe insulation when my home was built. Seems the builder only put the foam on the copper pipes that were visible in the attic. Last February I had one pipe that froze and ruptured and created a nightmare. Koala added over 250' of foam pipe insulation....REALLY...So are you asking yourself what does my attic have?? I also thought I had R 30 in my attic....WRONG.....some areas not easily visible from the attic entrance there were 2 inches of insulation or maybe R 5. My 18' high by 20' long entryway had R11. I had Koala install R 49 with blown-in fiberglass. I also found out the hard way that not all fiberglass insulation is the same. I don't want to go through another winter blast in the future ill-prepared. Koala uses Knauf Jet Stream Ultra Fiberglass insulation one of the top brands and it is not that much more than the cheap stuff!! They can also quote you the cheap stuff if you want but it will take more to equal the R factor of Knauf products and cost about the same. My grandmother always said you get what you pay for...so true! I guess I could have just said "I highly recommend Koala" but then you might have ignored the recommendation. Don't chance going through another winter with improperly insulated water pipes in your attic and low R-value insulation. Call Chris at Koala!
First of all, I rarely do recommendations, testimonials, or surveys. I figure if I pay for a job or product why should I give out free advertising!! So why now? I was really impressed with every aspect of the Koala process. Great attention to detail, on-time installation, extremely knowledge about the installation of insulation products and related trades. They even found that my dryer vent was not properly installed and they repaired it without any additional charge. Clothes dryer lint was blowing into my attic for 8 years. I really chose Koala because they were the only insulation company that I got quotes from that would apply foam pipe insulation on the water pipes in my attic. Having grown up in North Texas all the water pipes were under the house or in the slab. When I moved to San Antonio my builder told me that it was NOT a problem to have water pipes in the attic under insulation. WRONG!! I even paid extra to have all the pipes insulated with foam pipe insulation when my home was built. Seems the builder only put the foam on the copper pipes that were visible in the attic. Last February I had one pipe that froze and ruptured and created a nightmare. Koala added over 250' of foam pipe insulation....REALLY...So are you asking yourself what does my attic have?? I also thought I had R 30 in my attic....WRONG.....some areas not easily visible from the attic entrance there were 2 inches of insulation or maybe R 5. My 18' high by 20' long entryway had R11. I had Koala install R 49 with blown-in fiberglass. I also found out the hard way that not all fiberglass insulation is the same. I don't want to go through another winter blast in the future ill-prepared. Koala uses Knauf Jet Stream Ultra Fiberglass insulation one of the top brands and it is not that much more than the cheap stuff!! They can also quote you the cheap stuff if you want but it will take more to equal the R factor of Knauf products and cost about the same. My grandmother always said you get what you pay for...so true! I guess I could have just said "I highly recommend Koala" but then you might have ignored the recommendation. Don't chance going through another winter with improperly insulated water pipes in your attic and low R-value insulation. Call Chris at Koala!
Annette Wilson
23:22 19 Sep 21
After last winter's cold, my husband and I decided that we were going to explore ways to keep the house warmer. We asked Koala Insulation to give us an evaluation of our attic insulation. They were on time, professional and thorough in doing so. They recommended more insulation, a solar attic fan and putting insulation on the attic door. The price we were quoted was, in our opinion, very fair. We then had other companies do the same thing. In comparison, not only did Koala seem to assess our needs more thoroughly but were the most reasonably priced. When they came to do the actual work, they were polite, clean and professional. They did excellent work, were as quiet as they could be and worked quickly but comprehensively. They told us that we would start seeing savings on our bill and they were not wrong! It just made me wish we had done it sooner. I heartily recommend them without reservation.
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