Koala Insulation of Central Atlanta Reviews

See what our happy customers have to say about their experience with Koala Insulation. Our commitment to quality and customer satisfaction shines through in every project, and we’re proud to share the stories of homeowners and businesses who’ve trusted us to improve their spaces.

Real Reviews from Central Atlanta Customers

Koala Insulation of Central Atlanta place picture
4.9
Based on 370 reviews
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Bob Caudell profile picture
Bob Caudell
16:02 17 Sep 26
Koala provided outstanding service from beginning to end on our attic insulation this week. From Barry who gave us the quote, to Brandy who set up the appointment, to Ifrain and his crew that completed the removal of existing insulation and install of the new was flawless. Crew arrived on time as promised, covered all floors and worked without a break until job was completed. Looking forward to improved utility bills. Very pleased with Koala Insulation and highly recommend their services.
Julie Han profile picture
Julie Han
17:32 04 Sep 26
About a year ago, when we moved into our current home, we discovered that there had been rodents in the attic. Their droppings had contaminated the existing insulation, and we also realized that there was not enough insulation in the attic.

We received estimates from several companies, and Koala Insulation gave us a quote that was almost half the price of the others. At first, I was a little skeptical because the price difference was so significant. However, after comparing everything carefully—including the insulation brand being used, the warranty, and the scope of work—I found that there was really no difference in quality or service. That is why we decided to move forward with Koala Insulation and Bryant.

The crew arrived promptly at 8:00 a.m., and the entire job was completed before 2:00 p.m. They removed all of the old, contaminated insulation, sanitized the attic, and replaced it with new insulation—all in just half a day. They took pictures before and after the work, clearly showing the difference, and they completed everything very neatly and professionally.

The three workers—Gabriel, Douglas, and another team member whose name I unfortunately cannot remember—were all incredibly friendly, hardworking, and did their very best throughout the entire process. I am extremely satisfied with the final result.

I am very happy that we received such excellent service at the best price. If anyone asks me for a recommendation for an insulation company, I would 100% recommend Koala Insulation without hesitation!
Jacob Miller profile picture
Jacob Miller
14:07 01 Sep 26
Had a great experience with these guys from start to finish. They were professional, easy to work with, and did a great job with the insulation. They communicated well, showed up when they said they would, and made sure everything was taken care of. Definitely happy with the work and would recommend them to anyone needing insulation done.
Denise Mazzone profile picture
Denise Mazzone
20:13 14 Aug 26
We had an excellent experience with Koala Insulation from start to finish. We recently had spray foam installed in our home, and I was very impressed with the professionalism, communication, and care throughout the entire process.

I especially want to recognize Bryant, our project manager. He was exceptional. He communicated with me every step of the way, answered all of my questions, and made sure I understood exactly what was being done and what to expect. Having spray foam installed in your home is a big project, and Bryant completely earned my trust. I felt confident that he was looking out for our home and making sure the job was done correctly.

The crew was professional, thorough, and respectful of our home, and the entire project was handled very well. We are already noticing a difference in the comfort and humidity levels in our house.

I would absolutely recommend Koala Insulation, and I can’t say enough good things about Bryant. He truly made the experience a five star one!
S G profile picture
S G
20:40 13 Aug 26
We had blown in insulation installed by Koala March 2026. Immediately the temperature was more stable in our 1950s house that had only 1 inch remaining original insulation. I waited until summer to write a review and y'all insulation is so worth it. Last summer (which was cooler in August )we spent on average $250 to cool a 1200 sq ft house 76 during the day and 72 at night. Now we are spending $180 for 74 during the day and 68 at night. Koala was very professional. Highly recommend!
rachel patterson profile picture
rachel patterson
19:18 06 Jul 26
Professional, informative, friendly and (relatively) affordable. You can't really ask for more. My mother bought an old home and I was managing all of the repairs and contractor interactions. When a pest service charged 8k to redo the insulation in the attic, I lost a year from my life due to shock. This is a small home. That should never be the price. I am really glad I found Koala. I want my mother to be comfortable in her later years and they did an amazing job. The home had 0 insulation and whatever sparse amount that actually existed was covered in animal droppings. Again, I cannot recommend them enough. I don't think I ever have to think about insulation ever again. That's how it should be.
Citizen B*** profile picture
Citizen B***
18:33 17 Jun 26
Van & his Team are phenomenal. I had a unique situation, my son was in the ER the same time I was a scheduled for my blow-in insulation …..The Koala Team to the rescue! Their amazing Team of professionals took care of everything & now my attic is replenished with blow-in insulation and a zipper entryway to help keep the insulation in and house cool. Absolutely the best experience. Thank Van, Brandy & Team!
Stephanie profile picture
Stephanie
04:49 22 Mar 26
Koala gave excellent service from beginning to end.
During our consultation the agent was mindful enough to wear a mask (as requested via signage outside our home due to immunocompromised individuals). Most people just blow by that.

Koala was the third company to quote the project (attic insulation), gave consistent information with the other 2, and offered the best value for our money. The agent walked through the itemized quote, clearly explaining each option. We did not feel any pressure to approve every option presented, instead we were able to customize our quote right that moment. Once completed he spelled out all of the steps that would be taken to complete our job.

Once we booked with Koala, we were on the schedule within a week. A dumpster was delivered the day prior and picked up a day after the job was complete. On the day of the job, the crew arrived on time and were in and out within 4 hours! They covered the floor anywhere they needed to walk or rest their equipment and made sure to clean up anything that may have evaded the coverage.

I highly recommend Koala because of their quality service, timeliness, and overall value.

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