KOALA FRANCHISE TRAINING & SUPPORT
Take more control of your destiny.
Some of the biggest benefits of owning a Koala Insulation are the world-class franchise training and franchise support offered.
Koala Insulation franchise training shows you all the systems that create reproducible success again and again. Every process has been field-tested and refined to take advantage of your location’s untapped markets. We know what works and why.
When you become a Koala Insulation franchise owner, you attend O.B.U.!
OBU is our purpose-built building science & insulation training university for operations managers, insulation installers and sales representatives. Our franchise owners have full access to our proprietary education system, which is available at their fingertips, to train each and every local team member to the same rigorous standards!
Our franchise training begins with no prior experience needed. Our owners begin “from scratch” but learn from experts on every aspect of the business until they’re ready for a Master-level industry certification. Training then continues on for additional professional development and business coaching.
In addition to hands-on franchise training both locally and at the corporate campus in Melbourne, Florida, owners have access to Koala’s 350-page standard operating procedures manual. This manual has easy to understand references for almost every situation. Koala also provides franchisees with video demonstration, user-friendly interactive guides and live advisers that are on call for any issue.
As the support system for all operators, our central operations team creates comprehensive, cohesive marketing materials and generates leads. We leverage the total size of Koala Insulation’s franchise support to create area correct pricing. Our high-tech marketing tools also generate a steady stream of leads for each owner-operator who then works to turn leads into customers.
In addition to franchise training and franchise support from the brand’s corporate office, franchisees have their fellow owner-operators that help them with peer advice and suggestions. Owner-operators can find answers to common problems on the Koala University forum and can offer advice that can help their sister locations. Additionally, new franchisees are paired with a more experienced owner in our Koala Coaches mentoring program.