Koala Insulation of Durham Reviews
See what our happy customers have to say about their experience
with Koala Insulation. Our commitment to quality and customer
satisfaction shines through in every project, and we’re proud to
share the stories of homeowners and businesses who’ve trusted us
to improve their spaces.
Real Reviews from Durham Customers
Zenon N
01:48 23 Sep 26
Wes H
21:00 22 Sep 26
Mary Jane Monteith
17:13 21 Sep 26
Attention to detail, thorough work and left my home spotless when done .
Good communication with owners and staff .
Good communication with owners and staff .
Debra Sweetman
17:25 18 Sep 26
Karen Lippett
16:51 15 Sep 26
The guys were great and did a very thorough job with the insulation. Explained everything to me and clean everything up afterwards. Great job guys!!
MAXINE POWER
16:48 31 Aug 26
⭐⭐⭐⭐⭐ Exceptional service from start to finish!
Owner Chris was exceptionally professional throughout the entire process, taking the time to clearly explain every step and educate me on how the insulation work would benefit my home.
Koala Insulation did an absolutely amazing job on our home. The team was punctual, incredibly professional, and worked with impressive efficiency. What stood out the most was how thorough they were; they paid attention to every small detail to make sure the insulation was installed perfectly. On top of that, they kept the workspace surprisingly clean and left the area spotless when they finished.
It is rare to find a contractor that combines quality workmanship, total professionalism, and great customer care like this. Highly recommend Koala Insulation to anyone looking to upgrade their home!
Owner Chris was exceptionally professional throughout the entire process, taking the time to clearly explain every step and educate me on how the insulation work would benefit my home.
Koala Insulation did an absolutely amazing job on our home. The team was punctual, incredibly professional, and worked with impressive efficiency. What stood out the most was how thorough they were; they paid attention to every small detail to make sure the insulation was installed perfectly. On top of that, they kept the workspace surprisingly clean and left the area spotless when they finished.
It is rare to find a contractor that combines quality workmanship, total professionalism, and great customer care like this. Highly recommend Koala Insulation to anyone looking to upgrade their home!
Dave Escolano
00:09 04 Jun 26
From start to finish, Chris and the team were great to deal with! They were thorough, friendly, prompt and tidy! Chris gave us more than a fair deal. I hope my home wouldn't need further insulation servicing anytime soon but if we do, we will definitely come back to Koala!
Marc B
12:37 25 May 26
Chris, Doug, and the team were just plain great! Took time to thoroughly explain the process to me and answered all of my questions and calls promptly! Also very appreciative they came out to help even though we were outside of the normal service area! Very good customer service all around, and would highly recommend!
Dawn
16:07 12 May 26
The entire process from start to finish was great! Chris responded promptly to all communications in a timely manner. He was thorough and very clear in explaining the process. They included photos with the final invoice for us to see the completed work. The technicians who came to the house were very professional and well mannered. They completed the job and left the workspace spotless after.
We would highly recommend this company.
We would highly recommend this company.
Kevin Messervey
22:06 20 Feb 26
Couldn't say better things. They were professional from start to finish. Doug and Jim were amazing and walked me through everything before and during. I would highly recommend Koala. Chris the owner was great in communicating with me as well.
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